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BM Supermarkets bets on technological observability with Datadope

  • Facade of a BM supermarket with a modern design. The building features large glass windows reflecting the exterior, including trees and nearby buildings. The BM Supermercados logo, in yellow and white letters, is prominently displayed at the top of the facade. The parking area in front of the supermarket is empty.

Data dope's IOMETRICS Observability platform will enable progress towards excellence in customer service.

Datadope, leader in observability and synthetic monitoring solutions, is pleased to announce a new strategic alliance with BM Supermercados, a leading food chain that belongs to Grupo Uvesco, which reflects the commitment of both companies to innovation and operational excellence, applied to food sector.

Through this strategic alliance, Datadope will implement its innovative IOMETRICS Observability solution, which will provide complete real-time visibility of BM Supermercados' IT systems. The IOMETRICS Observability solution will thus allow efficient management and detailed analysis of technological assets, minimizing possible incidents and guaranteeing an excellent experience for end customers.

Sergio Monge, CEO of Datadope, expressed his enthusiasm for the collaboration: "It is an honor for us to support BM Supermercados on its path to digital evolution. Our technology is designed to provide complete visibility of infrastructures and applications that allows companies stay at the forefront of operations."

Both companies join their efforts to raise service standards in the retail sector, anticipate and address the technological challenges of the future, and, ultimately, lead technological innovation that offers solutions that satisfy current needs and guarantee continued success in their trajectory. of growth and operational excellence.